Office of Continuing Education

And Workforce Training

presents

Spring Business and Professional

Development Courses

Establishing Safe Guidelines for Return-to-Work Programs (CEI 536)

Light-duty, return-to-work programs can be a win-win for employers and employees; however, these programs can also expose an employer to substantial liability when certain risks and employer obligations are overlooked. This course will help employers navigate the complex maze of employer obligations when developing a light-work, return-to-work program. Learn how to comply with the conflicting rules of the FMLA, ADA and Worker’s Compensations Acts. Proactive steps will also be discussed for legally disciplining and terminating injured workers.

Section A: W, 4/19 & 4/26 (2 sessions)

Time: 6:00 – 9:15 p.m.

Location: Wye Mills Campus

Tuition: $60.00 Course Fee: $10.00

Effective Benefit Strategies for Employers (CEI 537)

Learn how to design, implement, and explain benefit programs that address health care costs, disability and retirement benefits, and other supplemental and flexible benefits. This course will also cover trends in health care, work/life benefits, federal and state laws that affect benefits (e.g. Americans with Disabilities Act, Maryland’s Adoption Leave Act, COBRA) and pending legislation.

Section A: T, 5/16 & 5/23 (2 sessions)

Time: 6:00 – 9:15 p.m.

Location: Wye Mills Campus

Tuition: $60.00 Course Fee: $10.00

Spring Business and Professional Development Courses (Cont.)

Non-profits: Developing and Maintaining a Business (CEI 809)

This course takes you through the basic steps in developing and maintaining a non-profit business. Topics include: Board of Directors roles and responsibilities; search and seek funding; program development and evaluation; a creative plan of action; non-profit marketing. Sessions are interactive and experiential. Participants will begin to write their own vision statement, develop a working budget, and design an implementation plan.

Section A: T, 3/21 & 3/28/00 (2 sessions)

Time: 6:00 – 9:15 p.m.

Location: Wye Mills Campus

Tuition: $60.00 Course Fee: $10.00

Group Decision-Making Through Effective Meetings (CEI 606)

Do you waste time in meetings in which nothing is ever accomplished? This course is for managers and employees of both businesses and not-for-profit organizations at all levels. Since the primary objective of any meeting is making decisions, this course will focus on group decision-making techniques that generate more creative ideas and develop group commitment to the resulting outcome.

Section B: T, 4/18/00 (1 session)

Time: 5:30 – 9:30 p.m.

Location: Wye Mills Campus

Tuition: $70.00 Course Fee: $10.00

Establishing and Attaining Goals (CEB 320)

Success in your career and workforce requires the realization that opportunities are limitless, and that individuals recognize their own power and take control of themselves, their jobs, and their lives. Instruction will focus on how to develop a personal plan for setting and accomplishing professional and personal goals. Topics include: defining goals versus dreams; a course of action; elements of an attainable goal; identifying mistakes of commission and omission; and how to use mistakes as learning tools.

Section A: Th, 3/30/00 (1 session)

Time: 8:30 a.m. – 4:00 p.m.

Location: Wye Mills Campus

Tuition: $60.00 Course Fee: $10.00

Spring Business and Professional Development Courses (Cont.)

Understanding Yourself and Others (CEI 681)

Utilizing the Personal Profile Disc System instruction will focus on understanding of behavioral profile and identifying the environment most conducive to success. Also, you will learn about the differences of others and the environment they require for maximum productivity and teamwork in the organization. Topics discussed include: identifying your behavioral strengths, increase your appreciation of different profiles, anticipate and minimize potential conflicts with others.

Section A: W, 5/3/00 (1 session)

Time: 8 a.m. – 12:00 p.m.

Location: Wye Mills Campus

Tuition: $70.00 Course Fee: $15.00

Establishing a Positive Work Climate (CEI 405)

This course is designed for CEO’s, administrators, first-line managers, and everyone who is involved in establishing the work climate. Instruction will focus on strategies and skills to solve problems and to use positive communication with staff, community, and each other. Topics include: listening skills, positive problem solving; maintaining control; realizing how your messages may be perceived by others; and sending positive messages.

Section A: Th, 4/6/00 (1 session)

Time: 9:00 a.m. – 3:00 p.m.

Location: Wye Mills Campus

Tuition: $70.00 Course Fee: $10.00

Dealing with Diversity (CEI 784)

Growing issues of diversity that go unanswered in our organizations threaten to distract us from our real work and may create walls between people where there need to be bridges. This course addresses issues of diversity that can separate people, and creates a framework where bridges are created to help people connect, communicate and contribute to the goals of the organization.

Section A: W, 5/3/00 (1 session)

Time: 12:45 – 5:00 p.m.

Location: Wye Mills Campus

Tuition: $70.00 Course Fee: $15.00

Career Accountability (CEI 785)

How do you position yourself so that you always have work? How do you create and maintain a network of support for your career? How do you market yourself for that next opportunity? Do you know how to take the high road in the worst of situations? Instruction will focus on self-assessment, career pathing, setting goals, and managing relationships.

Section A: T, 5/16/00 (1 session)

Time: 8:00 a.m. – 12:15 p.m.

Location: Wye Mills Campus

Tuition: $70.00 Course Fee: $15.00

Spring Business and Professional Development Courses (Cont.)

Working Smarter/Time Management (CEI 786)

Everyone who wants to remain effective at what they do and improve or maintain their quality of life in this fast-paced world, needs to better manage their time. In this course, you will assess twelve areas of personal time management and learn practical and effective ways to immediately increase productivity and reduce stress.

Section A: T, 5/16/00 (1 session)

Time: 12:45 – 5:00 p.m.

Location: Wye Mills Campus

Tuition: $70.00 Course Fee: $15.00

Customer Service (CEI 733)

Our historically industrial-based economy has evolved into a much more service-based economy. People are more critical of--and expect--quality service. Topics include: how to create loyalty with your customers; handling the irate customer; creating a positive image with customers; handling customer complaints; customer service as a system; how to be better, faster, and different from the competition; meeting and beating customer expectations; the importance of attitude in delivering sensational service.

Section B: W, 5/10/00 (1 session)

Time: 8:00 a.m. – 12:00 noon

Location: Wye Mills Campus

Tuition: $60.00 Course Fee: $10.00

Safety Courses in Partnership with the Safety Council of Maryland

Outdoor Work Safety Seminar (CEI 828)

Wednesday, March 29, 2000

Emergency Management Workshop (CEI 430)

Wednesday, April 12, 2000

Lift Truck Safety Training (CEI 659)

Tuesday, April 18, 2000

For further information or to register for any of these courses, please contact Pam Watroba, Upper Shore Manufacturing & Business Council at 410-827-7744 or

Email: usmbc@chesapeake.edu